1. Make sure your device meets the system requirements (please see manual and box)
2. Ensure the battery has enough power. Charge the battery by connecting the USB cable to the micro-usb port on the Interaction Board, turn on the controller
3. Pairing of Bluetooth occurs within the app, so from the device's setting - only enable Bluetooth (do not try to pair) - you may need to power cycle (turn on/off) the device first to clear any previous connection attempt. Start the KosmoBits app and proceed to the desired level.
Please contact firstname.lastname@example.org if you need additional assistance.